After Sales Support
Martial Service Enterprises is committed to leaving no stones unturned to achieve customer satisfaction. This has led us to propose an exclusive service named Complete Customer Care (CCC). We also undertake spare-parts supply and Annual Maintenance Contracts.
Complete Customer Care
Martial Service Enterprises’s CCC is a one-of-a-kind program in India. A team of well – trained Martial Service Enterprises employees coordinator are assigned to the customer’s premises during the contract period. The on-site team ensures that preventive maintenance activities are carried out as per agreed schedule.
Advantages
- # Reduction in expenses of recruitment and training for maintaining equipment
- # Superior maintenance ensuring more than 90% machine uptime
- # Enhanced safety and efficiency
- # On-time upkeep, avoiding incidents and extending life-cycle
- # On-site expert training of operators establishing best operational practices
- # Allowing customers to focus on their core-competencies
- # Significant overall decline in costs
- # Optimal improvement in quality and productivity